Newark and Sherwood CCG have started tackling the negative effects that COPD has on their patient’s independence and anxiety levels. They’re doing this by giving patients the opportunity to manage their own condition using Florence.
The CCG have already proven Florence to be successful. They’ve reduced patient to clinician contact time, reduced anxiety in patients and they’re receiving positive reviews from patients who feel much more reassured by Florence.
Florence is achieving these results by asking the patient to text in their oxygen saturation levels. If these levels drop below the parameters set for that individual then she’ll ask them to text in more details about their cough, sputum and breathlessness score.
If Florence then recognises the patient as needing medical assistance, she’ll ask them to contact their medical team.