“If she can change my life, then she can change anyone’s life”

Date posted: November 10, 2015

The Health Foundation has chosen to feature Florence in their Power of People campaign. They have launched a short film about Florence, covering the lives of three patients and how these individuals have benefitted from the Flo system. Watch Flo – Telehealth with a human touch. The Health Foundation is an independent charity committed to bringing about better health

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How Florence has helped John Stalker (54) manage his COPD and retain his independence

Date posted: September 8, 2015

John (54) from Hamilton, was a long distance lorry driver who loves singing and playing guitar in his spare time. Before his diagnosis he regularly performed around local music halls and clubs and he’s been known as ‘Lanarkshire’s answer to Johnny Cash’. Unfortunately, in 2011 Johnny was diagnosed with COPD after suffering with increased breathlessness

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Improving patient’s lives and reducing NHS costs

Date posted: February 11, 2015

One 85 year old patient, Ken* has been long suffering from Chronic Obstructive Pulmonary Disease (COPD) and heart failure. COPD is the name for a collection of lung diseases. It causes difficulty breathing, a persistent cough with phlegm and frequent chest infections. Before Florence was introduced to Ken, his GP and hospital visits were very

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How Florence is reducing ‘Did Not Attend’ rates of patients

Date posted: November 13, 2014

Nottingham’s Child and Adolescent Psychiatry ADHD Clinic decided to start using Florence last February. Before Florence was introduced they were seeing rates of missed appointments reaching 55%. Not only do missed appointments affect Clinicians and result in a waste of resources, they also create an environment where by patients aren’t receiving the care that they need.

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Older browsers accessing Florence

Date posted: October 17, 2014

On Wednesday a major flaw was found in the encryption used on older browsers. We have brought Florence up to date so it is not vulnerable to this flaw. However, Florence users still using older browsers, particularly Internet Explorer 6, may find that they can no longer connect to Florence. These instructions are if you

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Product Update: October 2014

Date posted: October 13, 2014

This is quite an important update and worth taking the time to fully digest, it will affect most users of Florence. On 20th October we are releasing an update with some long awaited changes. The changes will significantly improve the experience of Florence. The major ones are: Description Fields on all Protocols A Formal Publishing

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How Florence is helping beat obesity

Date posted: September 30, 2014

Andy is morbidly obese and came to his GP for help to lose weight. Andy agreed to try out Florence and her supportive messages and weight reading reminders to help him achieve his goal of losing weight. He was also provided with scales to use at home to avoid the embarrassment and inconvenience he felt

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Flo Awards 2014 – Call for Nominations

Date posted: September 1, 2014

Do you know an Inspirational Flo Clinical Champion or have an award-winning innovative use of Flo? As part of the national “Implementing Effective Digital Health – Florence Simple Telehealth” event on 6th November 2014, there will be four Flo awards presented and your support in determining the winner of two of the categories below is

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How Florence is supporting Mental Health Recovery

Date posted: July 22, 2014

Donna Cantrell, Advanced Nurse Practitioner at Staffordshire and Stoke-On-Trent Partnership (NHS) Trust has written a document on how Florence is being implemented to support patients with mental health issues. The document provides a list of objectives for Florence within Mental Health Recovery, areas of use and consideration, and examples where Florence has proven successful. It

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Network support and charging for 64711

Date posted:

The main UK network providers not only support text messages sent to Florence’s short code 64711, but they also do not make any charges for texting this number (O2, Vodafone, 3, T-Mobile, Orange [now Everything Everywhere]). However, some of the “virtual networks” don’t honour that arrangement. Although we’ve done extensive testing it’s difficult with the

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